Support

Returns

Return eligible items in unused condition with tags attached.

Return window

Return window: [return window]. Statutory withdrawal rights remain unaffected.

Use the withdrawal form or contact support with your order number.

Refunds

Items must be returned unused, complete, and with original tags where reasonably possible.

Refund processing time after inspection: [processing time]. Return shipping responsibility: [responsibility/cost].

Start a return through the withdrawal form or email support@atelierlane.de.