Support
Frequently asked questions
Answers to common questions before and after checkout.
Can I change an order?
Contact support quickly after ordering. Once a parcel is packed, changes may no longer be possible.
When is an order paid?
Orders stay pending until Stripe, PayPal, or a bank transfer confirmation marks the payment as paid.
Do you ship internationally?
Yes. Available carriers and exact rates are shown after you choose a shipping country at checkout.