Terms and conditions

Scope

These terms apply to purchases made through the Atelier Lane online store by consumers.

Products and offers

Product descriptions and availability may change. Images can vary slightly by display and production batch.

Contract creation

An order is created when checkout safely stores a pending order. Payment confirmation is handled by the selected payment service.

Atelier Lane may cancel unpaid, unavailable, or fraudulent orders.

Delivery and shipping

Available destinations, methods, prices, and estimates are shown during checkout before an order is placed.

Retention of title

Goods remain the seller's property until the purchase price has been paid in full, where permitted by law.

Right of withdrawal

Consumers may have a statutory right of withdrawal. See the withdrawal policy and editable withdrawal form.

Returns

Return conditions, process, and any applicable costs are described on the returns page.

Warranty

Statutory warranty rights apply. Contact customer care promptly if goods arrive damaged or defective.

Liability

Liability is governed by applicable law; mandatory consumer rights and liability for intent, gross negligence, injury, or mandatory product liability remain unaffected.

Customer account

Customers are responsible for keeping account credentials secure and information accurate. Account deletion can be requested from account security settings.

Final provisions

Mandatory consumer protection rules and any legally required dispute-resolution information take precedence over conflicting terms.

Prices and payments

Backend prices and payment settlement are in EUR. Currency selectors show converted display amounts for customer convenience.

Orders are marked paid only after secure payment confirmation or confirmed bank transfer reconciliation.